Innovating for and by users
Edited by Jo Pierson, Enid Mante-Meijer, Eugène Loos and Bartolomeo Sapio
A publication of COST - European Co-operation in the field of Scientific and Technical Research
Of particular interest are chapters 2 and 3:
2 Confronting video-on-demand with television viewing practices
3 Mobile television: A hype or a real consumer need?